FAQs
Find answers to our most frequently asked questions below. If you can't find what you are looking for, contact us and we will get back to you within 24 hours.
Usually within three days
The goods are shipped worldwide via express couriers. Normally you will receive the purchased products within 5 -7 working days.
It could happen that the product suffers damage during the transport phase. If you receive the product with damaged packaging, we advise you to accept the goods with control, adding "Goods with visibly damaged packaging" as a reason on the courier's systems. Then just contact our Customer Service, who will open a damage case for the replacement of the goods. It could also happen that the purchased product is defective. In this case, simply contact our customer service attaching photographic documentation of the defective goods. Once the non-compliant condition of the product has been ascertained, we will replace the goods.
Personal data that you have provided us by completing the registration form or in any other way, are subject to the provisions of the decree law n°196/2003 of 06.30.2003 concerning the processing of personal data and may be used by Adjutor Srl. For For more information, visit the Terms of Sale page.